.png)
upload and download
The designs available in the store are digital and will be shipped after confirmation of payment to the email provided at the time of purchase. Please check your email inbox or spam folder for access to the digital product. Use your best email. Make sure the email provided is typed correctly.
No physical products will be shipped by courier or courier.
The projects will be sent automatically after confirmation of payment where the deadline may vary depending on the payment method chosen.
There may be delays in sending the file. If this happens, please contact us via email suportetaynaratolentino@outlook.com.
The download link for the files is available for 30 days. If you have missed the deadline for downloading the files, request that the links be resent by email, informing the order number.
exchange and return
As a digital product, where the shipment is automatic, it will not be possible to exchange the infoproduct or return the amount paid, except for repeated purchases, where we can exchange or refund the money. Just contact us via the support email.
Payment methods
Credit card: (Visa, MasterCard, Amex, JCB, Diners, Discover and Hipercard). The file is released immediately within a few minutes.
Boleto: The deadline for approval and release of files can take up to 3 business days.
Pix: Instant payment, with release of files in a few minutes
Paypal: Accepts credit card and debit card. The file is released immediately within a few minutes.
Problems with the order
If you have any problems or questions regarding your order, please contact us. with us playing HERE. We will respond as soon as possible !